Search Repository Universitas Baiturrahim

Budaya organisasi merupakan salah satu faktor penting yang memengaruhi
kualitas pelayanan keperawatan, kepuasan kerja perawat, serta efektivitas kerja
tim di rumah sakit. Budaya organisasi yang kuat dapat menciptakan lingkungan
kerja yang kondusif sehingga mendukung peningkatan mutu pelayanan kesehatan.
Penelitian ini bertujuan untuk mengetahui gambaran budaya organisasi perawat di
Ruang Rawat Inap Rumah Sakit Baiturrahim Kota Jambi. Penelitian ini
menggunakan desain kuantitatif deskriptif yang dilaksanakan pada bulan Mei
2026. Populasi penelitian adalah seluruh perawat yang bekerja di ruang rawat inap
Rumah Sakit Baiturrahim Kota Jambi sebanyak 43 orang. Teknik pengambilan
sampel menggunakan total sampling sehingga seluruh populasi dijadikan
responden penelitian. Instrumen yang digunakan adalah Organizational Culture
Assessment Instrument (OCAI) berdasarkan model Competing Values Framework
yang mengukur empat tipe budaya organisasi, yaitu Clan Culture, Adhocracy
Culture, Market Culture, dan Hierarchy Culture. Analisis data dilakukan secara
univariat menggunakan distribusi frekuensi dan persentase. Hasil penelitian
menunjukkan bahwa budaya organisasi yang dominan pada kondisi saat ini adalah
Clan Culture sebanyak 22 responden (51,2%), diikuti Hierarchy Culture
sebanyak 14 responden (32,6%), Adhocracy Culture sebanyak 4 responden
(9,3%), dan Market Culture sebanyak 3 responden (7,0%). Pada budaya
organisasi yang diharapkan, sebagian besar responden menginginkan Clan
Culture sebanyak 30 responden (69,8%), diikuti Adhocracy Culture sebanyak 7
responden (16,3%), Hierarchy Culture sebanyak 5 responden (11,6%), dan
Market Culture sebanyak 1 responden (2,3%). Disimpulkan bahwa budaya
organisasi perawat saat ini dan yang diharapkan didominasi oleh Clan Culture.
Rumah sakit disarankan memperkuat komunikasi, kerja sama tim, dan
keterlibatan perawat dalam pengambilan keputusan untuk mendukung
peningkatan mutu pelayanan keperawatan.
Kata Kunci: budaya organisasi, Clan Culture, OCAI, perawat, rumah sakit.

Organizational culture is one of the important factors that influences the quality
of nursing services, nurses job satisfaction, and team effectiveness in hospitals. A
strong organizational culture can create a conducive work environment that
supports the improvement of healthcare service quality. This study aimed to
describe the organizational culture of nurses working in the inpatient wards of
Baiturrahim Hospital, Jambi City. This study employed a descriptive quantitative
design and was conducted in May 2026. The study population consisted of all
nurses working in the inpatient wards of Baiturrahim Hospital, Jambi City,
totaling 43 nurses. A total sampling technique was used, in which the entire
population was included as research respondents. The instrument used was the
Organizational Culture Assessment Instrument (OCAI) based on the Competing
Values Framework, which measures four types of organizational culture, namely
Clan Culture, Adhocracy Culture, Market Culture, and Hierarchy Culture. Data
were analyzed using univariate analysis through frequency distribution and
percentage calculations. The results showed that the dominant organizational
culture in the current condition was Clan Culture with 22 respondents (51.2%),
followed by Hierarchy Culture with 14 respondents (32.6%), Adhocracy Culture
with 4 respondents (9.3%), and Market Culture with 3 respondents (7.0%).
Regarding the preferred organizational culture, most respondents favored Clan
Culture with 30 respondents (69.8%), followed by Adhocracy Culture with 7
respondents (16.3%), Hierarchy Culture with 5 respondents (11.6%), and Market
Culture with 1 respondent (2.3%). It can be concluded that both the current and
preferred organizational cultures among nurses were predominantly
characterized by Clan Culture. Hospital management is recommended to
strengthen communication, teamwork, and nurse involvement in decision-making
processes to support the improvement of nursing service quality.
Keywords: organizational culture, Clan Culture, OCAI, nurses, hospital.