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Penyelenggaraan makanan di rumah sakit, seringkali menjadi sorotan banyak pihak, khususnya yang berkaitan dengan kepuasan pasien Berdasarkan laporan instalasi gizi tahun 2022, diketahui hasil rata-rata ketepatan waktu pemberian makan pada pasien sebesar 89,47% tepat jadwal, hasil rata-rata sisa makanan yang tidak habis dimakan pasien sebesar 20,2%. hasil rata-rata ketepatan pemberian diet pasien sebesar 99,78%, sedangkan data laporan tahun 2023 diketahui hasil ratarata ketepatan waktu pemberian makan pada pasien sebesar 90,60% tepat jadwal, data sisa makanan yang tidak habis dimakan oleh pasien sebesar 19.7%, dan hasil ratarata ketepatan waktu pemberian diet sebesar 99,80%. Tujuan penelitian ini dilakukan yaitu untuk mengetahui gambaran tingkat kepuasan pasien terhadap pelayanan penyelenggaraan makanan Rumah Sakit Umum Daerah KH. Daud Arif Kuala Tungkal Kabupaten Tanjung Jabung Barat. Jenis penelitian ini adalah penelitian deskriptif dengan desain penelitian Deskriptif Analitik, jumlah sampel pada penelitian ini adalah 43 responden, pengumpulan data melalui wawancara menggunakan kuesioner. Analisis data dalam penelitian ini menggunakan analisis Univariat. Hasil penelitian menunjukan persentase gambaran tingkat kepuasan pasien berdasarkan waktu penyajian makanan mengatakan puas sebanyak 39 orang (91%) dan 4 orang (9% ) mengatakan tidak puas, persentase tingkat kepuasan pasien berdasarkan rasa makanan mengatakan puas sebanyak 15 orang (35%) dan 28 orang (65% ) mengatakan tidak puas, persentase tingkat kepuasan pasien berdasarkan penampilan makanan mengatakan puas sebanyak 37 orang (86%) dan 6 orang (14% ) mengatakan tidak puas, persentase tingkat kepuasan pasien berdasarkan sikap petugas pramusaji mengatakan puas sebanyak 32 orang (74%) dan 11 orang (26% ) mengatakan tidak puas, persentase tingkat kepuasan pasien berdasarkan kebersihan alat makan mengatakan puas sebanyak 26 orang (60%) dan 17 orang (40% ) mengatakan tidak puas. Dan persentase tingkat kepuasan pasien berdasarkan variasi menu makanan mengatakan puas sebanyak 33 orang (77%) dan 10 orang (23% ) mengatakan tidak puas. Pada penelitian ini dapat disimpulakan bahwa masih ada beberapa responden yang merasa tidak puas dengan pelayanan penyelenggaraan makanan Rumah Sakit Umum Daerah KH. Daud Arif Kuala Tungkal Kabupaten Tanjung Jabung Barat.

The implementation of food in hospitals is often in the spotlight of many parties, especially those related to patient satisfaction.Based on the nutrition installation report in 2022, it is known that the average result of the timeliness of feeding patients on schedule is 89.47%, the average result of food waste that is not eaten by patients is 20.2%. The average result of the accuracy of the patient's diet is 99.78%, while the 2023 report data shows that the average result of the timeliness of feeding the patient is 90.60% on schedule, the remaining food that is not eaten by the patient is 19.7%, and the average result of the timeliness of the diet is 99.80%. The purpose of this study was to determine the level of patient satisfaction with the food service at Regional General Hospital, KH.Daud Arif Kuala Tungkal, Tanjung Jabung Barat Regency. This type of research is descriptive research with analytical descriptive research design, the number of samples in this study were 43 respondents, data collection through interviews using questionnaires. Data analysis in this study using univariate analysis. The results showed that the percentage of the description of the level of patient satisfaction based on the time of serving food said 39 people (91%) were satisfied and 4 people (9%) said they were not satisfied, the percentage of patient satisfaction based on the taste of food said 15 people (35%) were satisfied and 28 people (65%) said they were not satisfied, the percentage of patient satisfaction based on the appearance of the food said 37 people (86%) were satisfied and 6 people (14%) said they were not satisfied, the percentage of patient satisfaction based on the attitude of the waiter said 32 people (74%) were satisfied and 11 people (26%) said they were not satisfied, the percentage of patient satisfaction based on the attitude of the waiter said 32 people (74%) were satisfied and 11 people (26%) said they were not satisfied. The percentage of patient satisfaction levels based on the variety of food menus said 33 people (77%) were satisfied and 10 people (23%) said they were not satisfied. In this study it can be concluded that there are still some respondents who are dissatisfied with the food service of the Regional General Hospital. KH.Daud Arif Kuala Tungkal, Tanjung Jabung Barat Regency.